Our customers love to tell us how we’ve done. And we listen, because good or bad feedback, all of it improves our work. We encourage you to read through our customer testimonials, not just here on this website but also on our Facebook page, on Homestars, on Houzz, on Yelp and elsewhere around the internet. They say you can’t make 100% of the people happy 100% of the time, and maybe that’s true. But it doesn’t stop us from trying every single day.
”great job, quality, customer service, value for money, and over all excellent job!“
”We recently used Penguin Basements to finish our basement in Newmarket, Ontario. We had seen their sign around town, and figured we should inquire about their service and finishing system. We did inquire with some other companies as well, but found Penguins' presentation made the most sense for us. We are pleased to say that everything — from the first response of our inquiry, to the finished product — has been very seamless and actually quite enjoyable.“
’Claudio, our finishing supervisor should get an 11/10. He showed incredible professionalism, skill, and commitment to making the customer happy.“
”Basement Bliss. No contracting work proceeds without a hiccup, but it's how you contractor deals with such issues that shows whether they care about the customer or just the money. It's obvious that everyone at this company is passionate about what they do. Highly recommended.“
“I wanted to thank Dan and Josh for their outstanding and professional service! I hired them to finish my basement and our basement now looks amazing. I highly appreciate their work quality and material selection!”
”I always had concerns about which company to use to finish my basement. Penguin Basements put me at ease, from the sales person Dan who brought an floorpan that I would never have considered, to Vince, the project manner, who kept me well informed and made sure the project was done to the highest of standards. There were no real surprises along the way, and they made sure we were happy every step. Fantastic Job.”
”We had an excellent experience with all the staff at Penguin Basements from our first meeting, through to the end of the project. All the contractors we met throughout the project who worked on the basement were professional and did an amazing job. We can't wait to use our additional living space to entertain our family and friends!”
”The Penguin process worked well for us and the people who worked on our basement were professional, appear very skilled, and were aware and courteous of the intrusion their work had on our family's life. Penguin Basements more than met our expectations.“
"It came together ABOVE what I had imagined."
"After 8 years in my house I finally had it with the messy basement. I called Penguin Basements and asked them for their advice on a design. I was really impressed by all the designs and concepts Alexander created. He advised me on all my choices, gave me a great price and completed the job in just 16 days, from start to finish. They carefully cleaned up after themselves and were always anxious to accommodate me. I'm very pleased! Thanks Again!"
"We could not have asked for more from a renovation company. For starters, our consultant was very knowledgeable. He knew exactly what we had in mind and met all of our requirements. Secondly, the installers were professional and efficient. Finally the basement has been a tremendous addition to our home as Greg and Mary now have a place to play with all their toys."
"Dear Penguin Basements, we are still raving about the quality of the job that was done in our basement. We especially feel a big difference when the temperatures hit the freezing mark! Hats off to your crew for a great job repairing the cracked walls and finishing off the basement. Thanks again for a job well done!"