Why We’re Better

Building Better Basements.™  That’s our promise.  And we have the program, processes, products and people in place to ensure we fulfill that promise.

The Consultation

 

We meet with you at your home, where we will visit the basement and discuss your needs. Our sales team is more than just that. They are trained in building codes, design and estimation and in many cases they can provide you with a very real estimate on the spot, with no hidden fees or surprises to come later.

The Proposal

 

Once you choose the design that is right for your family or investment, we will put together a build proposal.  The proposal will include an itemized break down accompanied by a detailed description.  You will be able to review our standard payment structure and budget friendly payments options as well.  We will be glad to email you the design, scope of work and agreement details with your project.

Pre-Build Inspection

 

We inspect the space, make sure what you desire is feasible.  We review structural, grade, plumbing, mechanical, and clearance allowances before suggesting a design.
At Penguin Basements formulating a design that ensures that your basement environment is a safe, warm place is our priority.  If the space requires any specialty trades to ensure the basement is ready for construction, we will suggest that in advance.  In most cases, our Design Consultants can estimate a range of costs at the first sitting.

The Design Plan

 

The right build always begins with a professional design.  Our design consultants are well-versed at creating clever concepts to maximize the space, ceiling height, light and overall look and feel of any basement.  Our design consultants will create up to 3 unique concepts inclusive of a 3D virtual view tour to help you easily envision your space with the floor, walls, furniture, and fixtures all included.  We welcome all of your ideas, imagination in the process because we look forward to creating the perfect space together.

• Guaranteed Mold-Free Installation
• Free In-Home Estimates
• FINANCING AVAILABLE
• No Interest for 12 months*
• Lifetime Warranty

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The Plan Details

 

At this stage, we will invite you to our design center.  Here you be able to select the perfect fixtures and finishes that will compliment your design.  There will be no need to travel to big box store to hunt for the perfect finish, as we have hundreds of selection options that you are sure to fall in love with.  If you do want to supply your own finishes, we welcome you to do so, as well.  We just ask that you have them ready and on site at the start of the project! We’ve created a one-stop design shop to help our customers get the very best in quality finishes in a design that will compliment the entire basement.

The Process

 

Track Your Build.  We create a customer portal where you can track the progress of your build, review and respond to contractor notes, ask questions and review pictures.  It a great way for you to get involved with the build without getting covered in dust.  And speaking of dust, we now boast a sealed build environment with dust extraction, dust curtains and a post build duct cleaning to ensure the rest of your home stays as fresh as your new basement.

The Materials

 

As a subterranean environment, your basement is subject to an issue that most of the home is not. Dampness. That’s why we were the first in the industry to adopt Magnesium as a wallboard ideally suited to combat mold and mildew in the basement. We’ve now moved on, leading the industry again in 2017 with a mold resistant and easy to work with wallboard that we still secure to metal studs. For years, Builders had been using standard drywall to quickly build walls in homes — above and below grade.  But as a basement specialist, we don’t and we won’t use standard drywall because the board we use must be stronger, safer, greener, fire, impact, and sound resistant along with being easier to work with and finish — flawlessly. When something better comes along, we’ll move to that so our customers can always breathe easy.

The Promise

 

As you would expect, we stand unconditionally behind our products and service.  As BILD members we offer a Renomark™ recognized 2-year Service Warranty.  This becomes valid from the date of your project completion, as outlined in your project completion package.  We pride ourselves on building your basement primarily out of mold-free, non-organic materials for the walls and floors that carry a Limited Lifetime Warranty.  Our warranties are all transferable which helps maximize the resale value of your investment.  We want our customers to share the peace of mind that come from building their basement with durable materials that promote sustainable construction and industry leading value!

The Recognition

 

Penguin Basements works hard to continuously improve our business. No one is perfect, but we strive to be. And by and large it pays off with great customer reviews on HomeStars, Google, N49, Facebook and – the ones that really make us smile — the emails and letters we receive thanking our staff members directly.

 

We are also proud to say we have been recognized with a Consumer’s Choice Award, and recently, a HomeStars Best of 2017 Award. And we are seeing more and more referral work as we grow. It seems we are doing something right.

Optional Financing

 

We understand that a basement is a major renovation for most families and investors.  To help with that, we have some great partnerships with major banks and also offer in-house financing for those who are comfortable working directly with us.  Your property’s value will significantly increase with a finished basement, and we make sure to communicate this to lenders.  We have helped hundreds of homeowners throughout the GTA achieve monthly payments that meet or beat their lowest lender.  We are proud of the work we do and our ability to make a project affordable without compromising quality.

 

You can finance for the short-term with our no interest option for 12 months, or commit to a longer term for as little as $199 a month!  And all our plans offer the benefit of open payments, wherein you can pay on your own schedule with no penalties.  Let us help you build the basement of your dreams with affordable monthly payments.

Penguin Basements

"Penguin Basement worked with our ideas to create the basement of our dreams while remaining under budget, which was a huge plus."

- Jane F.

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